Privacy policy
Privacy Policy — Elmagri Bros Store
Last updated: September 2026
1. Who we are
Elmagri Bros Store (محلات اخوان الماجري للساعات العالمية) is a luxury watch retailer in Libya, with branches in Tripoli and Benghazi. Using elmagribros.com means you agree to this policy.
2. Data we collect
- Order details: name, Libyan phone number, city, delivery address, and email if you provide it.
- Account data if you create a customer account (name, email, phone).
- Technical data needed to run the store: session, cart, and language preference.
- If you accept analytics cookies: anonymized usage statistics via Google Analytics.
We do not collect or store payment-card numbers on our servers. Electronic payments are processed by the payment provider (Plutu) under its own policies.
3. Why we use data
- To fulfill orders and contact you about delivery and payment.
- To lock USD→LYD totals at the rate in force when you place the order.
- To protect the store from abuse and fraud.
- To improve the site only if you consent to analytics cookies.
4. Cookies
- Always necessary: session, cart, locale, and cookie-consent preference.
- Optional analytics: loaded only after you accept them in the cookie banner.
You may choose “Necessary only” at any time; analytics scripts will not load.
5. Sharing
We share the minimum needed with:
- Our hosting and database provider to operate the site.
- The payment provider to complete a transaction.
- WhatsApp when you contact a branch yourself.
We do not sell your data.
6. Retention and security
Order records are kept as needed for accounting and after-sales service. The site is served over HTTPS and admin access is restricted.
7. Your rights
You may request access, correction, or account deletion by contacting us. For order lookups, use the order number and the phone used at checkout.
8. Contact
Phone: 0915885082
Email: info@elmagribros.com
Branches: Ben Ashour, Al-Jaraba, Hay Al-Andalus, Al-Mashtal, Al-Migreef (Tripoli), and Benghazi — Dubai Street.